Frequently Asked Questions
7ezb FAQ — Answers to All Your Questions
From opening an account to withdrawing via bKash, bonus terms to responsible gaming — find simple and clear answers to all your questions about 7ezb on this page.
7ezb aims to provide the most transparent and straightforward online betting experience for players in Bangladesh. On this FAQ page we have brought together the most frequently asked questions about account registration, the deposit and withdrawal process, cricket and slots game rules, welcome bonuses and VIP benefits, and security. If you cannot find an answer to your question here, contact our 24/7 live chat support directly.
Account and Registration
For New Players
To open an account at 7ezb you need an active mobile number, a unique password, and you must be at least 21 years old. The registration process is entirely online and can be completed in just a few minutes. Registering with accurate information means you will have no complications when making withdrawals.
No, only one account is allowed per person. Attempting to open multiple accounts using the same number or details may result in all accounts being suspended and any deposited funds being forfeited. Enjoy all the benefits within a single account.
If you forget your password, use the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number. Enter the code correctly and you can set a new password. If you still have trouble, get help from 7ezb's 24/7 live chat support.
Yes, you may need to complete account verification (KYC) before making your first withdrawal at 7ezb. You will generally need to submit a copy of your national ID card or passport. This process keeps your account secure and prevents unauthorized access.
First make sure your mobile number and password are correct. Try clearing your browser cache or switching to a different browser. If the problem continues, go to the 7ezb Login page or contact our live chat — our support team is available 24/7.
Deposits and Withdrawals
Payment Information
Deposits to 7ezb via bKash are generally credited instantly or within a few minutes. There may be a slight delay during peak banking network hours, but your balance will be updated within 30 minutes at most. If it still hasn't appeared after that, share your transaction ID with live chat.
The minimum deposit amount at 7ezb is ৳500 and the minimum withdrawal amount is ৳800. These limits apply equally to all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer. Use bKash or Nagad for quick top-ups.
Yes, depositing to 7ezb via Nagad is completely safe. We use SSL encryption and all payment details are kept secure. Top up quickly and easily using Nagad. Save your transaction reference number — it will come in handy if any issue arises.
Withdrawal processing at 7ezb generally takes 5 to 30 minutes. For bKash and Nagad it is usually even faster. Bank transfers may take a little longer. If your account verification is complete, there will be no extra delays on withdrawals.
7ezb itself does not charge any additional fees for deposits or withdrawals. However, bKash, Nagad, or your bank may apply their own transaction charges, which are set by those service providers. Always check the latest fee schedule in your mobile banking app.
Yes, both Rocket (Dutch-Bangla Bank) and Upay are supported for deposits and withdrawals at 7ezb. Bank transfer is also supported alongside bKash and Nagad. Choose whichever method is most convenient for you — the minimum deposit of ৳500 is the same for all.
Games and How to Play
Slots, Cricket and Live Casino
To bet on BPL and all other cricket matches at 7ezb, first deposit funds into your account, then go to the cricket section and select your preferred match and market. You can place bets both before the match starts and during it (in-play). Always review the odds carefully before confirming your bet amount.
Yes, 7ezb is fully mobile-friendly. You can play all games from your smartphone browser without downloading any separate app. Cricket betting, slots, and live casino — everything runs smoothly on mobile. You get the same experience on both Android and iOS devices.
RTP (Return to Player) is the theoretical percentage of total wagers a game pays back to players over the long run. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered. However, this is only a mathematical average — each spin is independent. High RTP games generally offer more opportunity in longer sessions.
Yes, in 7ezb's live casino section you will find games broadcast live from studios run by top providers including Evolution Gaming and Ezugi, where real dealers deal the cards. Various table games are available including Baccarat, Blackjack, Roulette, and Sic Bo.
Yes, 7ezb offers live in-play betting on IPL, T20 World Cup, and ICC tournaments. Odds update over-by-over during the match, giving you the opportunity to place bets in line with rapidly changing situations. A fast internet connection will give you the best experience.
Bonuses and Promotions
Offers and Wagering Terms
Open a new account at 7ezb and make your first deposit to receive a 150% welcome bonus — up to ৳10,000. That means if you deposit ৳5,000 you will receive an additional ৳7,500 as a bonus. The bonus is added automatically; no separate code is needed.
The wagering requirement for the 7ezb welcome bonus is 25x. This means you need to wager 25 times the bonus amount. For example, if you receive a ৳1,000 bonus you will need to complete ৳25,000 in bets. Bets placed on slots and most casino games count toward this requirement. See the full terms on the Terms and Conditions page.
At 7ezb you move up VIP tiers automatically by playing regularly. There are five levels: Bronze (0.2% weekly cashback), Silver (0.4%), Gold (0.6%), Platinum (0.8%), and Diamond (1.0%). Higher tiers bring more cashback and exclusive offers. Play more, enjoy more.
VIP members receive cashback at a set rate on their net losses each week. It starts at 0.2% at the Bronze level and goes up to 1.0% at the Diamond level. Cashback is generally added to your account automatically at the end of the week. Contact 7ezb support for more details about cashback.
Yes, 7ezb regularly offers various promotions — reload bonuses, free spin offers, BPL season specials, and festival promotions (Eid, Pohela Boishakh). Log in to 7ezb regularly or ask our support team to stay updated on the latest offers.
Safety and Responsible Gaming
Protection and Wellbeing
7ezb uses SSL encryption technology to protect your personal and financial information. All transactions are completed through secure channels and your information is not shared with third parties. Visit the Privacy Policy page for more details about our privacy practices.
7ezb is for players aged 21 and over only. Registration and gameplay by minors is strictly prohibited. We verify age during account verification. A request to parents — please prevent younger members of your household from accessing this site.
7ezb believes in responsible gaming. We offer a self-exclusion feature — meaning you can choose to temporarily close your account for a set period. You can also set deposit limits and betting limits. Visit the Responsible Gaming page for more details.
To temporarily deactivate or permanently close your account, contact 7ezb's live chat support or email us at [email protected]. Our support team will take the necessary steps within 24 hours. Self-exclusion requests are acted on as quickly as possible.
Yes, 7ezb offers titles from the world's leading game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe, and every game uses RNG (Random Number Generator) technology. This ensures that every outcome is completely random and unbiased.
7ezb offers 24/7 live chat support — click the live chat icon from any page on the site. For email contact, use [email protected]. There is no phone or WhatsApp support; use live chat for the fastest response.
Still have questions? Contact support
Our expert support team is available 24/7 to answer any of your questions in Bengali.
24/7 Live Chat (in Bengali)